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Knowledge Base

Frequently Asked Questions

Answers to common questions about Goal Moments.

01

Is Goal Moments licensed to accept bets in my country?

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Yes, Goal Moments holds a license from the Curaçao eGaming Authority, which permits us to accept players from many jurisdictions. However, some countries are excluded; check our 'Restricted Countries' list before registering. Always ensure online betting is legal in your region.

02

What types of bets are available for the 2026 World Cup at Goal Moments?

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Goal Moments offers pre‑match and live markets including match result, correct score, over/under, first goal scorer, and group stage outrights. Prop bets such as yellow‑card totals and player performance are also available. All markets are listed under the relevant tournament section.

03

How do I verify my account and why is it required?

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Verification (KYC) requires a government‑issued ID and a recent proof of address, usually uploaded in the ‘Account Settings’ area. The process typically takes under 24 hours; once approved you can deposit, bet, and withdraw without limits. It’s a regulatory requirement to prevent fraud and underage gambling.

04

What is the minimum deposit and how can I withdraw winnings at Goal Moments?

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The minimum deposit is €10 (or equivalent in your currency). Withdrawals start at €20 and are processed within 24 hours for e‑wallets; bank transfers may take 3‑5 business days. You can withdraw via the same method used for deposit.

05

Can I use a VPN to access Goal Moments if my country blocks the site?

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Using a VPN to bypass geographic restrictions violates our Terms of Service and may result in account suspension. Additionally, local laws may still penalize you for gambling online. If the site is blocked, contact support for alternative access methods.

06

What happens to my bet if a World Cup match is postponed or cancelled?

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If a match is postponed for more than 24 hours, all bets on that market are void and stakes are returned. For cancelled matches rescheduled within the allowed window, bets remain valid. Detailed rules are in our 'Bet Settlement' policy.